Returns
Laydeeluv Hair does not accept returns. The only way to be eligible for a return is if Laydeeluv Hair has sent the wrong item to you.
Products that have been used, washed or applied heat to are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Please DO NOT send your order back without speaking to a customer representative first.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or Paypal again.
Then contact Paypal or your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
Shipping
Shipping can take 3-5 business days. If you placed a special order then your order may take 5-10 business days.
To return your order you should contact us first at [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.